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Find the answer to all your questions here.

Babywoods Products

Yes, a changing mat of 70 x 50 fits between all wall dresser types.

The large medium and vertical wall changing facilities are delivered ready for use. You can hang it directly out of the box.

The stock of e changing tables are not unlimited. This is because there is only limited space in our warehouse to have them in stock. If they are sold out, the delivery time can be up to 3 weeks. I advise you to buy the changing table around week 25, in the second trimester, then you will definitely have it on time.

The babywoods wall dresser is produced locally in the Netherlands. The changing tables are made by hand by people who need a certain day care.

So Babywoods is a real local entrepreneur.

The changing tables are produced entirely in the Netherlands, which means that the food print of the product is small. The wood has a special FSC sustainability certificate, so you know that these trees have been cut down honestly, so that a new tree has been planted for this tree.

The wall dresser is mounted in the wall with 4 bolts. You can read how best to do this in our manual.

You have made a good choice and opted for a wall changing solution for a wall changing table. You can hang this in the baby's room, bathroom, toilet or treatment room. Then on to the next step. Choosing a suitable wall.

Choose a wall to which you want to attach the chest of drawers. Look for a solid wall. For example, a supporting wall. A plaster wall is not suitable for mounting it. The supplied plugs are also not suitable for this. But how do you know what a load-bearing wall is? The load-bearing wall is an indispensable element in your home, because as the name suggests, these walls have a load-bearing function.

Learn more about it in the blog

Orders

The warranty period of a changing table is two years. You have a warranty on the changing table from the day of receipt of the order.

If you are not satisfied with the ordered product, you can return the product within 30 days. The product must be shipped in its original packaging without damage. Costs for returning the product are at the expense of the consumer.

Based on our sustainable objective, we limit transport as much as possible. For this reason we use return costs. This is 10 euros per return. When the product is received in good condition, the amount will be refunded. This is the purchase amount minus the return costs.

Returning a changing table is possible via the return portal. You can then create your own shipping label.

Go to the return portal

You can return the wall dresser 30 days after purchase. You can read the conditions for returning in our return policy.

Verzending

The shipping costs for the Netherlands and Belgium are free. For the rest of the world, I handle these shipping costs. See the list here .

You will receive an email from the shipping company when the package leaves our warehouse. This is usually within 2 working days. Then you can follow this via the supplied track + trace. The shipment takes 1 to 2 days.

The changing tables are shipped to the Netherlands, Belgium, France, Germany, Spain and Italy, Ireland, Denmark, Norway, Sweden and Finland. Look for the complete overview on this page .

Retourneren

Secure ordering and payment

Ordering at Babywoods is of course completely safe. Payment is made via the secure connection of Ogone. Your privacy is guaranteed and your data will never end up in the hands of third parties. You choose how you want to pay. Credit card payments are made via a secure credit card transaction 'verified by Visa' MasterCard or Maestro with 3D SecureCode.

You

can pay for your online order in different ways:

  • iDeal, easily and securely via your own bank (only possible in the Netherlands).
  • PayPal Visa
  • American Express
  • MasterCard
  • Maestro
Pay with iDeal At Babywoods you can pay with iDeal

within the Netherlands.

  • Then you pay in your own trusted internet banking environment. You go through the same steps as you are used to with internet banking. The advantage is that the payment with all the details is already ready for you. Easy and according to the same (strict) security requirements of the bank.

    You

    can pay with the following credit cards: Visa, Mastercard, Maestro and American Express. To protect the credit card data, your entire data is sent encrypted via SSL servers. In this way, they are protected against third-party access. In addition, the Babywoods webshop works with a SecureCode as standard with credit cards. This means extra safety for yourself. If you do not have this code, you will automatically be redirected to your own bank. There you can activate the SecureCode once and then complete the order and payment. When paying with a credit card, the card will be charged immediately.

    Payment

    With an order, we always ask you to pay in advance by means of the indicated payment options on the payment page. The order will only be shipped when payment has been received. If the order is cancelled after payment, the order will also be cancelled by Babywoods. Even if Babywoods receives a negative bank advice after an order, the order will be cancelled.

    Cancelled items:

    We monitor our online assortment continuously and with the utmost care. However, we depend on several factors for delivery. Unfortunately, in exceptional cases it happens that during the processing of the order it appears that a product is no longer in stock. In this case, the purchase price of the item, including shipping costs, will be credited to you.

    Prices

    All prices of the products sold through the Babywoods webshop include VAT.

  • It can always happen that something does not go quite as planned. We advise you to first make complaints known to us by emailing info@babywoods.nl. If this does not lead to a solution, it is possible to register your dispute for mediation via Stichting WebwinkelKeur. From 15 February 2016, it will also be possible for consumers in the EU to register complaints via the European Commission's ODR platform. This ODR platform can be found on http://ec.europa.eu/odr . If your complaint is not yet being processed elsewhere, you are free to file your complaint via the European Union platform."

    You can easily return your product at babywoods. This is completely free of charge.
    - You can only exchange or return items purchased in the Babywoods webshop.

    - After your order has been delivered, you have 30 days to register a return.

    - After this you have 14 days to return the order. After this period, the purchase is final.

    - The item must be returned undamaged and unworn. In case of damage, costs may be charged. The shipping costs and risks of returning are at the expense of Babywoods.

    You can register

    a return here

    Benefits of Babywoods

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    Shipping

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    Personal

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    30 days return

    Sustainable choice

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    Socially responsible